Performs a task...

Reduce the impact of the technology

Most people do not understand the complexity of creating successful mobile products. Not only do they not understand, but they do not particularly care to, nor should they even be expected to. The user experience is typically best served by reducing or hiding the impact of the complex technology that powers it.

For example, on some handsets sending a text message displays a message-sent confirmation that must be manually dismissed. However, in the case of instant messaging, where the goal is a rapid exchange of messages, a dismissing a confirmation for each message would render the experience unusable.

• Suppress or eliminate user interface elements or behaviors of the platform or the technologies in use that can interfere with task completion

• Keep successful automated and automatic interactions with other products on the device or a server in the background

• Work to ensure that task flow is continuous by processing data, server requests, polling, and lengthy download times in the background; provide a “multi-threaded” experience when the device and platform can support it

dave@mobileixd.com

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