10. Plan to lose network coverage despite your best efforts.

For most practitioners, only the application software and perhaps the device hardware is under your (company’s) control. Always have a fallback plan in case you lose signal coverage for the test device. A plan B will allow you to avoid dismissing the participant without gathering something useful.

Have more tips and tricks? Please share them at www.mobileixd.com for the benefit of the mobile usability community and the participants who may otherwise needlessly suffer through an “unexpected” study experience!

Acknowledgements

Special thanks to Michael Longé of Designer Software for the photo, editing, and support, and Tamara Adlin of Adlin, Inc for the inspiration.

dave@mobileixd.com

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